Terms of sale
Last updated 25 October 2026
These terms apply to purchases from Hangwell, operated by [BUSINESS NAME], [ADDRESS] [COMPANY NUMBER / VAT NUMBER IF ANY].
Your order
Products are made to order from the photos you supply. By ordering you confirm you own the photos or have permission to print them, and that they contain nothing unlawful. We may refuse or cancel an order that breaks this rule, with a full refund.
Prices and delivery
You pay in the currency of the country you deliver to: pounds sterling (£) for the UK and US dollars ($) for the US. If your card is in another currency, your card provider sets the exchange rate. We currently deliver to UK and US addresses only. UK delivery costs £4.95, free on orders over £60. US delivery costs $7.95, free on orders over $75. US orders are printed in the US, so there are no import charges. Frames are normally printed within 3 working days, then posted by tracked service. Delivery times are estimates.
Print quality
We warn you when a photo may print softly. Colours may differ slightly from your screen. Where you proceed with a low-resolution photo, we are not responsible for the resulting softness.
Faulty or damaged items
See our returns policy. Your statutory rights are not affected.
Liability
Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence or for fraud.
Law
These terms are governed by the law of [England and Wales / Scotland / Northern Ireland].